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Incident Investigations

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR)

When an accident occurs, a proportionate investigation should be carried out to comply with statutory duties as an employer and allow lessons to be learned to prevent a reoccurrence.

What is an Accident or Incident 


An accident is an unplanned and unwanted event that causes physical harm (injury or illness) to a person or damage to property (or both).

All accidents, however small, must be recorded in an Accident Book.

Records of accidents and injuries should be kept for three years from the date they were made.

An incident is an unplanned or unwanted event, that does not cause physical harm or damage, however it could have done so.

What is RIDDOR?

RIDDOR stands for Reporting of Injuries, Diseases and Dangerous Occurrences Regulations. It is a legislation which places the duty on employers and those in control of the work premises, i.e. the responsible person (including self-employed individuals) to report certain serious accidents, occupational diseases, specified dangerous occurrences, and near misses within the workplace.

Eden Health and Safety can advise you if an accident is reportable under RIDDOR regulations or not. We can then assist in reporting and investigating the accident. 

What needs to be reported?

Certain workplace incidents must be reported to the Health and Safety Executive (HSE) under RIDDOR law - these are known as reportable incidents.

  1. Over seven day incapacitation of an employee

  2. Non-fatal accidents to non-workers (member of the public)

  3. Occupational diseases

  4. Accidents which lead to specified injuries

  5. Incidents which cause death

  6. Dangerous occurrences (e.g. failure of lifting equipment...)

Workplace Accident Investigation

Finding the cause of the incident and acting upon it will prevent or reduce the possibility of it reoccurring.

Eden Health and Safety offer a reactive workplace accident investigation service. 

An Accident Investigation is used to determine the root cause of an accident and identify any failure of the health and safety management system. It allows for control measures to be put into place and management procedures to be amended in order to prevent a reoccurrence of the accident.

The investigation report may be used to defend any legal action against your organisation as they show that you are actively trying to reduce the possibility of a reoccurrence. 

Our Pricing & Service

Incident Investigations from £350.00*

| Service Includes:

  • Full accident investigation (includes; site visit, evidence gathering, witness statements etc...)

  • Reporting the incident to the HSE

  • Full investigation report outlining the root cause

  • Action plan to help reduce the possibility of a reoccurrence

  • One month’s support and advice by: telephone, email and virtual online chat

*Price may vary depending on the seriousness and complexity of the incident. 


Providing your business with a comprehensive and affordable Health and Safety consultancy service.

Please contact us for an informal chat to see how we
 can help you with your occupational safety and health requirements.

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